PRIVACY & POLICY
PRIVACY & POLICY
At Jolana.ch, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online jewelry shop. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping address when you place an order or create an account on our website.
- Payment Information: We collect payment information necessary to process your purchases, such as credit card details or other payment methods.
- Usage Information: We automatically collect information about your interactions with our website, including your IP address, browser type, referring/exit pages, and operating system. We may also use cookies or similar technologies to enhance your browsing experience.
2. Use of Information:
- We use the collected information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
- Your personal information may also be used to improve our website, customize your online experience, and inform you about our products, promotions, and special offers unless you opt out of such communications.
- We may use aggregated and anonymized data for statistical and analytical purposes to understand customer preferences, trends, and patterns, which helps us enhance our services and product offerings.
3. Data Sharing:
- We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
- We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential and comply with applicable data protection laws.
- In some cases, we may be required to disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
4. Data Security:
- We take reasonable measures to protect the confidentiality and security of your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot ensure or warrant the absolute security of any information you transmit to us.
5. Your Rights:
- You have the right to access, correct, update, or delete your personal information by contacting us. We will respond to your request within a reasonable timeframe.
- You may opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
6. Changes to this Privacy Policy:
- We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our website after any modifications constitute your acceptance of the revised Privacy Policy.
If you have any questions or concerns regarding our Privacy Policy, please contact us at info@jolana.ch